Terms and Conditions of Use

1 - Detailed description of goods and/or services

Rhema South Family Church Bookshop is a business in the retail industry that sells books, merchandise, gifts, CD's, DVD, journals, Bibles, crafts & accessories.

2 - Delivery policy

Subject to availability and receipt of payment, requests will be processed within 4 days and delivery confirmed by way of Email and/or SMS (including WhatsApp) .

All payments are final and will include, if applicable, the courier service fee. All orders will have your confirmation ID, courier services bing used, payment method used as well as individual product ID's. Any promotional codes used will also be reflected on your invoice. 

3 - Export restriction

The offering on this website is available to South African clients only.

4 - Return and Refunds policy

The provision of goods and services by Rhema South Family Church Bookshop is subject to availability. In cases of unavailability, Rhema South Family Church Bookshop will refund the client in full within 30 days. Cancellation of orders by the client will attract a 20% administration fee.

All items that leave the Rhema South Family Church Bookshop premisis are in new condition. If during transit any of your items purchased are damaged, they may be returned to Rhema South Family Church Bookshop within 7 days of delivery.

5 - Customer Privacy policy

Rhema South Family Church Bookshop shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .

6 - Payment options accepted

Payment may be made via Visa, MasterCard, SnapScan, Instant EFT & Zapper.

7 - Card acquiring and security

Card transactions will be acquired for Rhema South Family Church via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8 - Customer details separate from card details

Customer details will be stored by Rhema South Family Church Bookshop separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

9 - Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10 - Responsibility

Rhema South Family Church takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11 - Country of domicile

This website is governed by the laws of South Africa and Rhema South Family Church chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12 - Variation

Rhema South Family Church Bookshop may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13 - Company information

This website is run by Rhema South Family Church based in South Africa trading as Rhema South Family Church and with registration number 2002/000190/08.

14 - Rhema South Family Church Contact Details

Company Physical Address:

57 Summit Drive,

Rispark,

Johnnesburg,

Gauteng

South Africa,

2053

Email: bookshop@rhemasouth.co.za

Telephone: +27101404382